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How Bagjee Handles Your Personal Information

Your account data, payment details, and browsing activity on Bagjee are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

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Bagjee How Bagjee Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt promptly.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any data or account privacy concern.
Account Settings Manage your communication preferences and review stored details directly inside your account settings without needing to contact support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Payment Data Security

Deposits and withdrawals via bKash, Nagad, and Rocket are processed over encrypted connections. We do not store your mobile wallet PIN or full payment credentials on our servers.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Access Controls

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Data Retention and Deletion

We hold your data for as long as your account is open and for the period required by applicable law after closure. Submit a deletion request via email and we will confirm what can be removed.

Your Privacy Questions Answered

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data automatically when you access the lobby.

We share data only with payment processors needed to complete your transactions and with fraud-prevention services where required. We do not sell your personal information to third parties.

Email our support team with your account details and a data-access request. We will verify your identity and send you a summary of the data we hold within a reasonable timeframe.

Yes. Send a deletion request to our support email. We will remove what we can and explain what must be retained under applicable law for your eligible region.

We retain certain records for the period required by the laws of your eligible region after account closure. The exact duration depends on your local law and the nature of the data.

Payment transactions run over encrypted connections. We do not store your mobile wallet PIN or full credentials — only the reference needed to process your deposit or withdrawal.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.